Hello,
Friday 30.11 I ordered and paid SDAC Professional Edition + Source Access via ShareIt, but it is still not delivered to me.
Monday 3.12 I got the confirmation about my order from SharIt.
I wrote 2 emails to [email protected], but I get no answer.
Please contact me.
Martin
order trouble - Please help
Re: order trouble - Please help
Enough is enough!mdiehlz wrote:Hello,
Friday 30.11 I ordered and paid SDAC Professional Edition + Source Access via ShareIt, but it is still not delivered to me.
Monday 3.12 I got the confirmation about my order from SharIt.
I wrote 2 emails to [email protected], but I get no answer.
Please contact me.
I canceled my ShareIt order and ordered via ComponentSource.
Now everything works fine...
Martin
Re: order trouble - Please help
Dear Martin Diehl,mdiehlz wrote:Hello,
Friday 30.11 I ordered and paid SDAC Professional Edition + Source Access via ShareIt, but it is still not delivered to me.
Monday 3.12 I got the confirmation about my order from SharIt.
I wrote 2 emails to [email protected], but I get no answer.
Please contact me.
we received your payment and sent you registration email on 30/11/2007.
Please check, may be our email was blocked by your anti-spam system.
Anyway, we refund your share-it! payment.
You will be notified shortly.
Core Lab Sales
www.crlab.com
Re: order trouble - Please help
Thanks for the answer.Core Lab wrote:Dear Martin Diehl,mdiehlz wrote:Hello,
Friday 30.11 I ordered and paid SDAC Professional Edition + Source Access via ShareIt, but it is still not delivered to me.
Monday 3.12 I got the confirmation about my order from SharIt.
I wrote 2 emails to [email protected], but I get no answer.
Please contact me.
we received your payment and sent you registration email on 30/11/2007.
Please check, may be our email was blocked by your anti-spam system.
Hmm, I think something in ther order process went wrong.
I use often ShareIt and always with no problems.
But one thing I can't understand. I got never a response from my emails to [email protected]. I wrote my first email on Monday and a second on Wednesday.
And the service from ShareIt told me, she pleased You also on Monday by email to send the registration email again to me.
Thanks.Core Lab wrote: Anyway, we refund your share-it! payment.
You will be notified shortly.
For me now the fastest way was to cancel the ShareIt order and reorder with ComponentSource.
Now I have to implement SDAC in our huge project.
Regards
Martin