ODBC Driver for Adobe Commerce Getting Support - ODBC Driver for Adobe Commerce |
This document lists several ways you can find help with using ODBC Driver for Adobe Commerce describes the Priority Support program.
There are a number of resources for finding help on installing and using ODBC Driver for Adobe Commerce:
The ODBC Driver for Adobe Commerce Subscription program is an annual maintenance and support service for ODBC Driver for Adobe Commerce users.
Users with a valid ODBC Driver for Adobe Commerce Subscription get the following benefits:
ODBC Driver for Adobe Commerce Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for Adobe Commerce-related questions from the ODBC Driver for Adobe Commerce developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for Adobe Commerce Subscription.
To get help through the ODBC Driver for Adobe Commerce Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:
If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]