dotConnect for MySQL Documentation
Getting Support
support@devart.com

This page lists several ways you can find help with using dotConnect for MySQL and describes the dotConnect for MySQL Priority Support program.

Support Options

There are a number of resources for finding help on installing and using dotConnect for MySQL.

If you have a question about ordering dotConnect for MySQL or any other Devart product, please contact sales@devart.com.

dotConnect for MySQL Priority Support

dotConnect for MySQL Priority Support is an advanced product support service for getting expedited individual assistance with dotConnect for MySQL-related questions from the dotConnect for MySQL developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active dotConnect for MySQL Subscription.

To get help through the dotConnect for MySQL Priority Support program, please send an email to support@devart.com describing the problem you are having. Make sure to include the following information in your message: