ODBC Driver for Stripe

Getting Support - ODBC Driver for Stripe



This document lists several ways you can find help with using ODBC Driver for Stripe describes the Priority Support program.

Support Options

There are a number of resources for finding help on installing and using ODBC Driver for Stripe:

Subscriptions

The ODBC Driver for Stripe Subscription program is an annual maintenance and support service for ODBC Driver for Stripe users.

Users with a valid ODBC Driver for Stripe Subscription get the following benefits:

Priority Support

ODBC Driver for Stripe Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for Stripe-related questions from the ODBC Driver for Stripe developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for Stripe Subscription.

To get help through the ODBC Driver for Stripe Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:

If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]

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