This document lists several ways you can find help with using ODBC Driver for AfterShip describes the Priority Support program.
There are a number of resources for finding help on installing and using ODBC Driver for AfterShip:
The ODBC Driver for AfterShip Subscription program is an annual maintenance and support service for ODBC Driver for AfterShip users.
Users with a valid ODBC Driver for AfterShip Subscription get the following benefits:
ODBC Driver for AfterShip Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for AfterShip-related questions from the ODBC Driver for AfterShip developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for AfterShip Subscription.
To get help through the ODBC Driver for AfterShip Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:
If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]