This document lists several ways you can find help with using ODBC Driver for Shopify describes the Priority Support program.
There are a number of resources for finding help on installing and using ODBC Driver for Shopify:
The ODBC Driver for Shopify Subscription program is an annual maintenance and support service for ODBC Driver for Shopify users.
Users with a valid ODBC Driver for Shopify Subscription get the following benefits:
ODBC Driver for Shopify Priority Support is an advanced product support service for getting expedited individual assistance with ODBC Driver for Shopify-related questions from the ODBC Driver for Shopify developers themselves. Priority Support is carried out over email and has a two business day response policy. Priority Support is available for users with an active ODBC Driver for Shopify Subscription.
To get help through the ODBC Driver for Shopify Priority Support program, please send an email to [email protected] describing the problem you are having. Make sure to include the following information in your message:
If you have any questions regarding licensing or subscriptions, please see the FAQ or contact [email protected]