We are looking for a specialist to assist in technical support for dbForge Studio, a full-featured database development and administration environment. The product audience embraces relational database developers and administrators of such databases as Oracle, MySQL, etc., who use dbForge Studio to perform complex tasks including database design, SQL code writing, database comparison, schema and data synchronization, realistic test data generation, etc.

The link on the product: https://www.devart.com/dbforge/

Responsibilities:

  • Solve users' technical problems arising when working with the product
  • Search for information on Devart resources (forum, eSupport, Jira, Confluence) and on the Internet
  • Detect bugs, write bug reports, check fixes
  • Compile records in the revision history of the product
  • Interact with the development team and management in preparing responses to users and testing products.

Requirements:

  • 2+ years of experience in the position of Support Engineer or alike
  • Basic knowledge of SQL and relational databases (Oracle, PostgreSQL, SQL Server, MySQL, etc.)
  • Experience with SQL Server Management Studio or other IDE for working with relational databases
  • Proficiency with task managers (Jira, Redmine and alike)
  • Upper-Intermediate level of English.

Nice to Have:

  • Knowledge of another European language ​​(German, Spanish, Portuguese, French) at least at the level of reading comprehension
  • Experience in programming or testing
  • Fluency of spoken English
  • Experience in conducting technical demos.

Interested?

Please share your contact details along with your resume and our recruiters will contact you shortly.

Apply via Devart website

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Benefits & Perks

Competitive salary

The wage is competitive and corresponds to the level of qualification and experience

Flexible work hours

Improve your work-life balance with flexible schedule

Paid sick leave

Additional 5 days of sick leave without the need for confirmation

English courses

You can take English classes in the office, at a convenient time

Coffee, tea, and sweets

An unlimited quantity and wide assortment. Fresh fruits every week

Game room

Table tennis, table soccer, darts, horizontal bar, and fitness equipment

Corporate events

Fun events that you will remember for a long time

Modern office

Comfortable and modern furniture for productive work