About the product

Devart ODBC Drivers are high-performance connectivity solutions with enterprise-level features for accessing the most popular database management systems and cloud services from ODBC-compliant reporting, analytics, BI, and ETL tools.

Requirements

  • 1+ years of experience in Technical Support or a similar position
  • Understanding how ODBC drivers work
  • Basic knowledge of SQL and relational databases like Oracle, PostgreSQL, SQL Server, MySQL
  • Basic understanding of Python
  • Basic knowledge and understanding of working with task managers (Jira, Redmine, and their analogs)
  • Understanding the software development cycle
  • Ability to research the functionality of new network protocols

Responsibilities

  • Solving the users' technical issues that might arise while purchasing or working with the product
  • Writing product use cases for users
  • Creating bug reports on problems in the bug tracking system
  • Making entries in the revision history of the product
  • Working with documentation (assistance in creating new and maintaining the existing)
  • Interacting with the development team and management in order to create complete responses to users and test the products

Nice to have

  • Understanding of written European languages (English, German, Spanish, Portuguese, French)
  • Any development or testing experience
  • Experience in conducting technical demos

Working conditions

  • No overtime
  • Flexible working hours
  • 18 working days of vacation
  • 15 working days of sick leave
  • Medical insurance
  • English courses in the office
  • Opportunities for professional development and personal growth (the company covers 50% of the tuition fees)
  • Different activities: corporate parties, team-building events

*Under martial law, some of the above-mentioned points may be temporarily limited

Interested?

Please share your contact details along with your resume and our recruiters will contact you shortly.

Apply via Devart website

{{errorMessage.firstname}}
{{errorMessage.lastname}}
{{errorMessage.email}}
{{errorMessage.phone}}
{{errorMessage.resume}}

Only .docx, .rtf, .pdf allowed to a max size of 5 MB

* Indicates required fields

Benefits & Perks

Professional and career growth

Your qualifications, experience, and commitment to what you do will be paid accordingly.

Flexible work schedule

Arrange yourself a flexible schedule with no overtime to improve your work-life balance.

18 days of paid vacation

What is more, once you pass the 2-year mark at Devart, this number will be increased to 20.

15 days of paid sick leave

5 of them do not require any medical confirmation and can be taken at any moment.

Medical insurance

Receive a special Elite medical insurance package that covers 200,000 UAH per year.

Equipment

We provide you with all the hardware and software you might need for productive work.