For customers who use free versions of our products or have expired subscriptions, we provide free technical support via email. We will do our best to handle requests quickly, so you can get your job done, however, support is prioritized in favor of people with active product maintenance plan (active subscription) or those who have purchased Priority support.
- 24x7 access to our Documentation page, Online Forums, Videos and Knowledge base;
- Access to product downloads, versions which were released during active subscription time, available in your personal Devart;
- Basic how-to troubleshooting.
Before you contact technical support, we strongly advise to look through our Documentation page. There is a high chance that by looking through its entries you can get an instant reply to your request because the reply speed to your requests may be increased due to high demand of users with paid subscriptions.