dotConnect for BigCommerce Support Area

Welcome to the support and development center for dotConnect for BigCommerce.


Here you can find answers to frequently asked questions concerning general and specific questions on dotConnect for BigCommerce installation and usage.

FAQ on License Agreement

If you have any questions on dotConnect for BigCommerce license agreement, please read this page first.

Send Feedback

Our goal with dotConnect for BigCommerce is to provide a data access solution that makes database application development faster, better, and more convenient. We would like to know how well dotConnect for BigCommerce works for you and what features you want to see added. To provide feedback, visit our feedback page.

Submit Request

Please fill out the contact form in case you have encountered any bugs, have questions about licensing, purchase, downloading, or any general questions (for example, about product differences and advantages).


dotConnect for BigCommerce includes complete documentation that integrates with Visual Studio Help Collection. You can also download the documentation as single chm file or view it online.

Join our Forum

Get answers to your technical questions, participate in a general product discussion, and browse through previous discussion threads on the dotConnect for BigCommerce discussion forum.