The company's primary operations at the time included the development of infrastructure monitoring and documentation systems, media forensics and IT security. Over time they had to start building more complex SQL queries due to tighter integration of their products with 3rd-party solutions. When more advanced queries came into play, the team encountered a number of challenges:
The team tried a few MySQL tools that, despite being good, did not simplify the building process. The routine of building complex queries still was time-consuming and did not allow the developers to speed up and catch up with the required performance. In a while, the company's CTO, Fredrik Garpenholm, found a solution that offered easy visual building of queries, regardless of their complexity. It was dbForge Query Builder for MySQL.
As Fredrik noted, the tool provided the functionality required to double the daily productivity. That said, we'd like to quote him a few more times and highlight the features that he found the most vital.